Vertial Telecom LLC

What we build, run and defend

Six connected disciplines. Engage one of them, or hand us the whole stack — the same engineers stay responsible either way.

Server Infrastructure

Every kind of server, specified and installed for the workload it actually has to carry — not the one a datasheet assumes.

  • Bare-metal deploymentHardware specification, rack installation, RAID and storage layout, firmware and BIOS hardening.
  • VirtualisationHypervisor platforms, virtual machine templates, resource isolation and live migration between hosts.
  • Containers & orchestrationContainer runtimes, registries and orchestration for services that need to scale horizontally.
  • High availabilityClustering, failover, load balancing and replication so a single failure is not an outage.
  • Web, mail & database serversWeb stacks, mail platforms with full deliverability configuration, and tuned relational or NoSQL databases.
  • VoIP & communication serversVoice platforms, session border configuration and the network quality work that keeps calls clean.
  • NetworkingVLANs, routing, VPN tunnels, segmentation and firewall topology designed alongside the servers, not after them.
  • MigrationMoving live systems between hardware, data centres or providers with a rehearsed cutover and a rollback plan.

Managed Hosting & Maintenance

Deployment is the easy part. The value is in the years afterwards — which is where most systems quietly decay.

  • Monitoring & alertingMetrics, log aggregation and threshold alerts routed to engineers who can act on them.
  • Patch managementTracked, tested and scheduled updates for operating systems, services and application dependencies.
  • Backup & recoveryAutomated backups with verified restores — a backup nobody has restored is not a backup.
  • Capacity planningTrend analysis so growth is met with hardware before it is met with an incident.
  • Incident responseDefined response windows, escalation paths and a written post-incident report every time.
  • Performance tuningProfiling and optimisation of databases, web stacks and queries under real production load.
  • Documentation & runbooksArchitecture notes and step-by-step procedures your own staff can follow without us.
  • ReportingPeriodic availability, security and change reports you can hand to management or an auditor.

Software & Application Development

Applications written to be read by whoever maintains them next — including, quite possibly, your own team.

  • Web applicationsCustomer portals, dashboards and internal tools built on stable, well-supported stacks.
  • Backend systemsBusiness logic, job processing, scheduling and the services that hold your operations together.
  • APIs & integrationsREST and messaging interfaces, plus integration with the third-party systems you already run.
  • Database engineeringSchema design, indexing strategy, migrations and query optimisation from the first table onward.
  • AutomationReplacing manual, error-prone routines with scripted, logged and repeatable processes.
  • Legacy modernisationIncrementally refactoring or replacing systems that still work but nobody dares to touch.
  • Deployment pipelinesBuild, test and release automation so shipping a change is routine rather than an event.
  • Technical documentationCode, architecture and operational documentation delivered with the software, not promised after it.

Big Data & Analytics

Infrastructure and pipelines for data at a volume where naive approaches stop working and cost becomes an engineering problem.

  • Data pipelinesIngestion, cleansing and transformation from operational systems, logs, sensors and third-party feeds.
  • Warehousing & lakesStorage architectures sized and partitioned for the queries you will actually run.
  • Stream processingReal-time handling of event data where waiting for a nightly batch is not an option.
  • Distributed processingCluster-based computation for workloads that outgrew a single machine.
  • Reporting & dashboardsReporting layers and visualisations that answer the questions decision-makers repeat every week.
  • Data qualityValidation, deduplication and lineage tracking so the numbers can be defended when challenged.
  • Retention & archivingLifecycle policies that keep storage cost and regulatory retention in the same plan.
  • Access controlRow- and column-level permissions so analytics never becomes an unlogged data leak.

Cybersecurity Operations

Defensive engineering applied continuously — because an environment that was secure at handover is not automatically secure a year later.

  • System hardeningBaseline configuration, service minimisation and secure defaults applied across the estate.
  • Firewalls & segmentationDefault-deny policies and network zoning that contain a breach instead of amplifying it.
  • Identity & accessLeast-privilege accounts, key management, multi-factor enforcement and periodic access review.
  • EncryptionTLS across every transport, encryption at rest, and certificate lifecycle handled before expiry, not after.
  • Vulnerability managementScheduled scanning, exposure tracking and prioritised patching driven by real risk.
  • Intrusion detectionHost and network monitoring, log correlation and alerting on the behaviour that matters.
  • Incident responseContainment, forensic collection, recovery and a written account of what happened and why.
  • Business continuityDisaster recovery planning and rehearsed failover, tested before you need it.

Software & Security Audits

An independent, evidence-based assessment — delivered as a report you can act on, not a scanner export with the logo changed.

  • Source code reviewManual review for injection, authentication, authorisation, cryptographic and logic flaws.
  • Configuration auditServer, network, database and cloud configuration measured against hardening baselines.
  • Architecture reviewTrust boundaries, data flows and failure modes examined before they are built into production.
  • Dependency analysisThird-party libraries checked for known vulnerabilities, licence exposure and abandonment risk.
  • Access & privilege auditWho can reach what, through which path, and whether any of it is still justified.
  • Reproducible findingsEvery issue documented with evidence and steps to reproduce, ranked by exploitability and impact.
  • Remediation guidanceConcrete fixes with effort estimates, ordered so the highest risk closes first.
  • Verification roundA re-test after your team implements fixes, confirming in writing what is actually closed.

Not sure which of these you need?

Describe the problem rather than the service. We will tell you what it actually takes to fix it.